Privacy, account and data deletion

1. Controller

The controller is TechGoZone, Company ID 54000157, email info@techgozone.com.

2. Data we process

We may process identity and contact data, account and sign-in data, profile information, listing and auction content, photos and videos, chat messages, favourites, saved filters, notifications, consent and order records, payment status, device data, identifiers, IP address, diagnostics, security data and approximate location. Card details are processed by the payment provider and are not normally stored by Equia.

3. Purposes and legal bases

We use data to register and manage accounts, publish and manage offers, operate auctions, chat, search, favourites and alerts, provide and bill plans, support users, secure the service, prevent fraud, resolve disputes and meet legal duties. The legal bases are performance of a contract or pre-contractual steps, legal obligations, legitimate interests in secure operation and protection of rights, and consent where required.

4. Public data and communications

Information placed in a public listing, including contact details, may be seen by other users. Include only what is needed for a sale. Messages are available to chat participants and may be processed where necessary to provide the service, handle reports and protect users.

5. Recipients and international transfers

Data may be processed as necessary by providers of hosting, databases, cloud services, authentication, storage, notifications, analytics, support and payments, or disclosed to competent authorities where required by law. Transfers outside the EEA use a mechanism permitted by the GDPR, such as an adequacy decision or standard contractual clauses.

6. Retention

We retain data only while the account and service are active, for statutory periods and afterwards as necessary for legal claims, security and dispute resolution. Public offers are hidden after expiry and deleted under the service rules; some accounting, payment and security records must be retained longer.

7. Your rights

Subject to the GDPR, you may request access, correction, erasure, restriction, portability or object to processing, and may withdraw consent without affecting earlier lawful processing. You may complain to a supervisory authority, in particular the Slovak Data Protection Authority or the authority where you live.

8. Security and children

We use appropriate technical and organisational safeguards, but no online system can be guaranteed completely secure. The service is not intended for children who cannot independently provide a required consent or enter into a contract under applicable law.

9. Contact and changes

Send requests and questions to info@techgozone.com. We may reasonably verify the requester’s identity. Updates will be published in the app with a new version and effective date.

Delete your account in the application

If you have Equia installed and can sign in, delete your account directly in the profile section by selecting Delete account.

Request deletion without the application

If you cannot access your account, contact us using one of the options below.

Email: info@techgozone.com

Data we delete

After verification, deletion includes:

• your authentication account,
• profile and public-profile information,
• vehicle listings and auctions created under the account,
• chats and messages associated with the account,
• favourites, saved filters and other account data.

Account deletion is permanent and cannot be reversed. We process valid requests without undue delay, normally within 30 days.

Data that may be retained temporarily

Limited information may be retained only where necessary to comply with legal obligations, protect security, prevent fraud, investigate abuse or establish legal claims. Such information will not be used for marketing and will only be retained for the necessary period.