Fraktpolicy

Global Shipping Update for Our Valued Customers

At TechGoZone, we are committed to delivering our products to customers all around the globe. We understand the excitement of receiving your orders and want to ensure you have all the information regarding shipping times and options.

Standard International Shipping:

Please note that due to varying customs processing times, which are beyond our control, the delivery times can vary:

• Worldwide: 1-7 weeks.
• Canada/UK/France: 5-35 days.
• USA/Australia: 5-23 days.
• Europe (selected countries): 3-45 days.
• Brazil/Italy: 4-6 weeks.
• Other Countries: 1-7 weeks.

We strive to deliver your orders swiftly and securely. For questions or assistance, contact customer service.

Thanks for choosing us!

1. Delivery Conditions

   5.1 The delivery time for goods offered by the seller is in most cases within 5 working days from the order confirmation, the maximum delivery time is (depends on the country of delivery) 54 days or can be extended after agreement with the buyer. The seller will inform the buyer about the delivery time and the delivery date upon confirming the order by phone or email. If the announced extended delivery period is not acceptable for the buyer, they have the option to cancel the order in accordance with section 2.5 of these General Terms and Conditions.

   5.3 The goods will be dispatched immediately after the order confirmation and after all conditions for warehousing have been met.

2. Delivery of Goods

   6.1 The seller ensures the delivery of goods by the method chosen by the buyer from the options offered in the order.

   6.2 The place of collection is determined based on the buyer's order. The delivery is considered fulfilled when the goods are delivered to the designated place.

   6.3 The goods are appropriately packaged and secured. The buyer is obliged to check the integrity of the shipment upon receipt.

   6.4 Along with the goods, the seller will provide the buyer with an invoice (tax document), delivery note. The seller also provides, along with the goods, a manual and warranty card if required by the nature of the goods.

   6.5 The seller is responsible for the goods until they are taken over by the buyer. The goods are considered taken over by the buyer from the moment they confirm the receipt of the goods in writing.

   6.6 The seller is not responsible for delayed delivery of ordered goods to the buyer caused by the carrier. The carrier is fully responsible for damage to the shipment caused by the carrier. In such cases, the seller addresses by delivering new goods to the buyer after the carrier has paid for all damages.

   6.7 In case of higher interest, it may happen that we have a shortage of goods and thus the goods you ordered may be delivered in several packages, while you pay postage and packing as for one package.