Szállítási szabályzat
TECHGOZONE
Shipping & delivery
How delivery works when products ship from different warehouses.
01
Where we deliver
Delivery is available to supported destinations. The options and shipping price for your address are shown at checkout before payment. Availability depends on the product, destination and carrier; we cannot deliver every product to every country.
02
One order, several parcels
We use warehouses in different parts of the world. Not every product is stocked in every warehouse, so items in one order may ship separately and arrive on different days.
03
Indicative delivery times
Delivery may take several days to several weeks; international shipments can take around 1–7 weeks. These are general estimates, not a guaranteed arrival date. Timing depends on stock location, product availability, destination, carrier and any customs processing. A delivery period specifically agreed for your order takes precedence.
Some technical parts must be manufactured before dispatch, which extends the total delivery time. Where this applies, a longer delivery period must be agreed before purchase.
04
You pay shipping once
The shipping charge shown at checkout applies to the whole order. If we split it into several parcels, we do not charge additional shipping for those parcels.
05
If delivery takes longer
Contact us with your order number if an agreed delivery period has passed or you need an update. Unless a different period has been agreed, consumer orders are delivered without undue delay and no later than 30 days after the contract is concluded. General estimates do not restrict your statutory rights if delivery is late.
06
Damaged or missing goods
Please check the parcel on arrival. If it is damaged, missing items or has not arrived, contact us and, where possible, attach photos. We handle the issue with you; for delivery arranged by us, the risk of loss or damage remains with us until you or your designated recipient, other than the carrier, takes possession. Your statutory rights are unaffected.
If the packaging is visibly damaged, we recommend refusing the parcel and asking the carrier to record the damage. Please let us know. Accepting the parcel does not remove your right to report damage or make a claim.