Privacy, account and data deletion

1. Controller

The controller is TechGoZone, Company ID 54000157, email info@techgozone.com.

2. Data processed

We process account data (username, email and account identifier), optional contact data (name, telephone, email, WhatsApp and social links), listings and messages, photos and videos, property and location data, favourites, saved searches, notifications, auction and bid data, selected-plan and payment data, and necessary device, usage, technical and security data.

3. Purposes and legal bases

We process data to register and provide accounts, publish and manage listings, enable chat, auctions, saved functions, notifications, support and paid services on the basis of contract performance or steps before a contract. We process accounting, tax and other mandatory records to comply with legal obligations. On the basis of legitimate interests we protect the application, prevent fraud, moderate content, resolve incidents and establish or defend legal claims. Consent is used only where required and may be withdrawn without affecting prior lawful processing.

4. Public and contact data

Listing content is intended for other users. Contact details are displayed or made available only within functions selected by the advertiser. Users should not include unnecessary sensitive data or another person’s data in text, media or messages.

5. Recipients and processors

Where necessary, data may be processed by providers of cloud infrastructure, databases, storage, authentication, notifications, maps, analytics, support and payments, in particular Google/Firebase services, and by public authorities where required by law. We do not sell personal data to third parties for their own marketing.

6. Transfers outside the EEA

Some technical providers may process data outside the European Economic Area. Depending on the service, transfers rely on an adequacy decision of the European Commission or appropriate safeguards, in particular standard contractual clauses.

7. Retention

Data is retained while the account and requested functions are provided. Ended listings may remain in the user account for a 90-day recovery period and are then deleted with their media unless retention is required by law or for legal claims. Messages, auction records, security logs, payment and accounting data are retained only for the relevant purpose and statutory periods. Following a deletion request, data no longer required is deleted or anonymised.

8. User rights

Subject to legal conditions, users have rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent. They may lodge a complaint with the Slovak Data Protection Authority or their competent supervisory authority.

9. Required data

Data marked as required is necessary to create an account or provide a selected service. Without it, an account, listing, auction or payment may not be processed. Other data is optional.

10. Automated decisions

We do not make decisions producing legal or similarly significant effects based solely on automated processing. Automated checks may support safety, ranking and content recommendations.

11. Security

We use appropriate technical and organisational safeguards. No online system can be considered completely secure.

12. Contact and changes

Requests and questions may be sent to info@techgozone.com. We may update this Policy and will publish the new version and effective date in the application.

Delete your account in the application

If you have Equia Home installed and can sign in, delete your account directly in the profile section by selecting Delete account.

Request deletion without the application

If you cannot access your account, contact us using one of the options below.

Email: info@techgozone.com

Data we delete

After verification, deletion includes:

• your authentication account,
• profile and public-profile information,
• listings and auctions created under the account,
• chats and messages associated with the account,
• favourites, saved searches and other account data.

Account deletion is permanent and cannot be reversed. We process valid requests without undue delay, normally within 30 days.

Data that may be retained temporarily

Limited information may be retained only where necessary to comply with legal obligations, protect security, prevent fraud, investigate abuse or establish legal claims. Such information will not be used for marketing and will only be retained for the necessary period.